Payment, Shipping & Collection Policy

PAYMENT

We accept payments worldwide from all Credit, Debit, Cheque & Hybrid cards issued by:

  • VISA / MasterCard

EFT payments are also accepted through PayFast’s SID Instant EFT gateway.

* All payments are 100% secure through PayFast, a PCI DSS Level 1 Certified Payment Gateway

SHIPPING & COLLECTIONS

*Free Shipping on all basket orders over R2000.00 / or R100 Flate Rate for under R2000.00.

All Eezi-Awn K9 products ordered from us ship from our South African warehouse. Located at:

Cussonia Park 3, Ridge Road, Laser Park, South Africa

Collect & Fitting? Click here for directions to our factory & showroom.

When shopping with us online Sunday – Thursday, your order will leave our warehouse within 24 hours. If you order before 12-noon local time, Monday to Friday, your orders will ship the same day.

Orders placed online Friday afternoon through Saturday, will ship the following Monday. We do take major holidays off – and hopefully, you do too!

Immediately after you place an order you will get an order confirmation email. Your shipping information and a tracking number will be emailed to you once your order has left our factory.

ESTIMATED DELIVERY TIMES

MAIN CENTERS

  • Road Express: 1-2 days
  • Economy Delivery: 2-3 days
  • Overnight (Parcel): 1 day

REGIONAL AREAS

  • Road Express: 2-3 days
  • Economy Delivery: 3-5 days
  • Overnight (Parcel): n/a

* Please note the delivery times above excludes the 24 hours before it leaves our warehouse.